[Case Study Download]
Workfront Improves the Customer Experience by Connecting Key Apps with Azuqua
What they built:
When a new customer is marked as won in Salesforce, Azuqua triggers a project in Workfront and continuously syncs all relevant data.
Key benefits to this workflow:
- When a new customer is marked as won in Salesforce, Azuqua triggers a project in Workfront and continuously syncs all relevant data.
- As projects progress in Workfront, Azuqua ensures the proper information is constantly synced across other key applications that teams use, like Salesforce.
- When a negative NPS survey response is received within Workfront, Azuqua triggers an escalation process and assigns the response to an executive for immediate follow-up.
“I was up and running with Azuqua right away without having to learn the code methodology or wade through unfamiliar API documentation. I was able to integrate different systems with Azuqua unbelievably fast.”
– Elise Chou, Senior Operations Manager, Workfront
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