Zendesk & Salesforce Integration  Harmony

Speakers

Webinar Overview

Learn about Mediaocean’s experience with Zendesk and how they created a Salesforce integration with Azuqua that was above and beyond their expectations.

Join us for an honest conversation with Stephanie Dorman (SVP of Client Services, Mediaocean) to hear how using the right tools can improve product adoption and increase customer satisfaction.

The customer support team found Azuqua’s flexibility to be invaluable for a best-of-breed application architecture that unlocked a wave of team improvements, including:

 

  • 98% customer satisfaction
  • 305% increase in customer adoption
  • 40 point increase in employee satisfaction