Frequently Asked Questions

General

What is Azuqua?
Azuqua is a digital automation platform that helps people connect their SaaS applications and create powerful automations that eliminate manual processes so they can focus on producing their best work. 

How does Azuqua work?
Azuqua has pre-built connectors to hundreds of leading SaaS applcations, enabling users to build automations and integrations on top of a visual designer that doesn’t require custom code or specialized skills. 

What is a FLO?
A Flo is another word for an integration or automation built on Azuqua. It typically starts with a trigger event followed by a series of actions and logic functions. Learn more.

Product

What is Azuqua?
Azuqua is a digital automation platorm that helps people connect their SaaS applications and create powerful automations that eliminate manual processes so they can focus on producing their best work. 

How does Azuqua work?
Azuqua has pre-built connectors to hundreds of leading SaaS applcations, enabling users to build automations and integrations on top of a visual designer that doesn’t require custom code or specialized skills. 

What is a FLO?
A Flo is another word for an integration or automation built on Azuqua. It typically starts with a trigger event followed by a series of actions and logic functions. To learn more, visit our Learn page. 

Product

Do I have to be technical to use Azuqua?
Azuqua doesn’t require specialized skills or custom development. However, it is helpful to have a deep understanding of the process you are trying to automate and the applications that you are trying to connect. 

Which applications can I connect with Azuqua?
Azuqua has pre-built connectors to hundreds of leading SaaS applations. To view a full list, visit the application library

What type of APIs is Azuqua compatible with?
Azuqua allows for the creation of RESTful APIs to extract data from any system or application the customer requires. 

Onboarding

What is Azuqua’s service model?
Each plan includes an onboarding fee to ensure success in setting up and turning on your custom automations. In addition, customers have the option to purchase additional professional services at a rate of $200/hour for use case exploration, FLO building, or product training. 

How long does it take to get started?
After defining their process, most Azuqua users start building their first FLO within the first week. More complex use cases can take additional time, but our customers are typically up and running within 2-3 weeks. 

Do I have to build my FLOs myself?
We believe in making sure our customers are successful. Integrations can be tricky, so we offer a suite of resources, training and Azuqua Design Desk to make sure our customers have what they need to grow. For customers prefer to be hands-off, we also offer professional services to build a custom solution. 

Pricing

What is pricing model?
Azuqua pricing is based on the number of active FLOs. For full pricing details, visit our pricing page

Legal

What are your terms of service?
Azuqua’s full Terms of Service can be found here

Does Azuqua offer a financially-backed SLA?
Azuqua powers many operations that are critical to the daily function of an enterprise. For those mission critical FLOs that simply can never fail, we can implement many layers of redundancy to make sure those FLOs always work and always work on time. Contact us to create financially guaranteed FLOs for your business.

Security

Is Azuqua SOC2 Type II compliant?
Azuqua is SOC2 Type II compliant. Additional information on security compliance can be provided upon request.  

Is my data secure?
Azuqua considers security to be a top priority. With Fortune 100 and global financial services customers, data security, transparency, and auditability are key pillars of our product.

What type of user permissions does Azuqua offer?
With Azuqua, you can control user access to specific FLOs, groups of FLOs, and who has access to which applications.