Industry Roundup: Digital Transformation in the Supply Chain

Industry Roundup: Digital Transformation in the Supply Chain

Despite big investments in technology, supply chains are still wasting an overwhelming amount of time and money. The problem is that many supply chain teams still have yet to efficiently connect their numerous devices, large amount of data, and endless processes.

However, the good news is that some companies are doing this which means everyone can. We’ve collected some articles in order to give you a better idea of the current and future landscape of supply chains. Optimizing, automating, and connecting your entire supply chain are all covered. In the end, accomplishing this this leads to a more efficient and, most importantly, cheaper supply chain.

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The In-House Solution Trap: You’re Not as Fast as You Think

The In-House Solution Trap: You’re Not as Fast as You Think

So imagine your company wants to implement a new solution. Something like an automated workflow or an internal software architecture integration. Although the company could pay for another company to create and implement it for you, the IT team insists it can be created in-house faster and cheaper. Your company decides to give building it in-house a shot.

Fast forward 12 months and the solution still isn’t done. Or if it is done, it continually needs to be updated and maintained causing much more work for your IT team than ever expected. This isn’t the IT team’s fault, it’s simply the nature of in-house solutions. There is no way to develop them as effectively as companies whose entire purpose is to create these solutions.

Now you’ve wasted time, maybe more than a whole year, and you still don’t have a solution that is reliable, flexible, and scalable. Meanwhile, companies are passing by you because their solutions are able to keep pace with the market while yours isn’t even up and running yet.

But why is this an issue for IT? Shouldn’t it be easier than that?

Continue reading to find out why IT teams aren’t as fast as they think they are.

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Increasing Customer Satisfaction with Azuqua

Increasing Customer Satisfaction with Azuqua

The realm of customer experience continues to grow in importance. It’s key to realize that companies like Uber and Amazon are doing so well because of their amazing customer experiences.

As a company in the modern world, you need to be able to show customers that they are being heard when they have problems. When customers talk to a company’s representatives, those interactions will leave a lasting impression that shapes the way they see that company. Improving this interaction improves the customers’ impressions and customer experiences overall. Being able to efficiently and quickly respond to customers’ concerns using every channel out there will give your company an advantage over your competitors.

Continue reading to find out more about how Azuqua can improve your customer experience.

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New Zendesk Tickets Automatically Added into Salesforce and Slack – FLO of the Week

New Zendesk Tickets Automatically Added into Salesforce and Slack – FLO of the Week

Improving customer experience is one of the many ways that you can be a disruptor in your market. Being able to give customers connected, synchronized interactions across all of your platforms means that your customers and your employees will be happier and more efficient.

For example, if a new support ticket comes from a customer through Zendesk and your company also uses Salesforce, why not add that information as a new case in Salesforce? It’s something that, done manually, would take way too long to do for every single ticket. However, if that process can be automated, employees will be able to more efficiently offer support to customers. Also, they will know that all of the data they are seeing in Salesforce and Zendesk (or any other important applications) is accurate. You can even add on to this process to include things like Slack!

See a walkthrough of this integration and automation process below.

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Pivotal + Azuqua – Webinar Tomorrow!

Pivotal + Azuqua – Webinar Tomorrow!

Tomorrow, January 25th, at 10AM PST, Azuqua is teaming up with Pivotal to bring you a webinar demonstrating the integrations and innovations that our partnership enables. There is still time to register!

Richard Seroter from Pivotal and Skyler Hartle from Azuqua will be showing you how to rapidly build app functionality using microservices, how to refactor existing applications to add new functionality, and how to leverage custom APIs to enhance your applications.

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Create On-Demand FLO Forms with Azuqua’s New Feature

Create On-Demand FLO Forms with Azuqua’s New Feature

The team at Azuqua continues to develop features that we know will help our customers and our own development teams. We have one of those new features to talk about today.

Forms are needed on nearly every website for allowing users to input information. In the past, you could always integrate your own forms with Azuqua. But now, you can create forms using Azuqua. These forms will trigger a FLO to run every time information is received.

What does this mean for you? Continue reading to find out.

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Join us for the Launch of Azuqua for Developers!

Join us for the Launch of Azuqua for Developers!

We built Azuqua from the ground up to help IT build faster. We wanted people to build new applications, workflow automations, and data synchronizations that power company operations.

There was one piece of feedback we kept getting. Developers wanted a platform like Azuqua. Developers wanted to build apps faster by quickly and easily connecting to the data and APIs that power the app without having to spend massive amounts of time learning foreign code that they’ll only need to use once. Azuqua can help developers who want to focus on building what makes their app innovative (often a fresh new UI or front-end) without spending a lot of time on the piping that makes the app work.


We bring you Azuqua for Developers!

Spend your time innovating, not configuring. Azuqua lets you visually develop mobile and web backend services, hosted entirely on our infrastructure.

We are making our powerful enterprise feature set available to the entirety of the developer community with this new program. Sign up for free early access and learn more about how Azuqua is used in microservice development at dev.azuqua.com.

We love getting feedback! Please feel free to reach out regarding any questions you may have, or just to say hey!

Continue reading below to learn about a few of the features Azuqua offers.

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Finding Walking Time and Directions Using the ArcGIS API – FLO of the Week

Finding Walking Time and Directions Using the ArcGIS API – FLO of the Week

We’re back with FLO of the Week and focusing on something a little more complicated than our past FOTWs. This particular FLO was actually used in an application created by a team of three Azuqua employees for TechCrunch’s Disrupt London hackathon and is a bit more developer-focused than our usual FOTWs.

Wandered.space is the web app that we made for Disrupt London using Azuqua. It is a web-based service which uses your location to suggest points of interest around you to visit. It’s designed to help users explore the areas around them and find interesting locations they never would have otherwise.

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