Do More With Zendesk Integrations and Automations

Learn how Azuqua lets you integrate Zendesk to hundreds of applications like Salesforce, Jira, and Slack, making it easy to create powerful automations across your organization.

How Azuqua Extends Zendesk

At Azuqua, we help organizations replace outdated processes and practices by seamlessly integrating business-critical applications so data and processes flow freely across your organization. Zendesk software is optimized through Azuqua in three ways:

L

Streamline customer and employee experience

Sync data between Zendesk and other cloud applications for more informed customer conversations across teams.

L

Solve tickets faster

Automate error-prone manual processes and task handoff for improved efficiency between teams, so Zendesk tickets get resolved more quickly.

L

Create actionable insights

Surface customer data in each team’s application of choice so sales, customer service, and technical teams can respond to tickets in Zendesk faster.

Supercharging Zendesk Webinar

Companies lose more than $62 billion every year due to poor customer service. With the best companies continually re-setting the bar and increasing customer expectations, having a cutting edge on responding to customers has never been more important.

In this webinar, you will learn how integrating Zendesk with apps like Jira, Twilio, and Salesforce can dramatically impact your customer’s experience.

Watch Now 

What else can you do with Zendesk?

Events

Below are the Zendesk events that can kick off an automated workflow:

  • End User Contact Update
  • New Comment on Ticket
  • New Organization
  • New Ticket
  • Updated Organization
  • Updated Ticket

Actions

Below are the Zendesk actions that can be completed in an automated workflow:

  • Add User to Organization
  • Attach File to Ticket
  • Comment on Ticket
  • Create Organization
  • Create Ticket
  • Create User
  • Download Attachment
  • Get Organization Tickets
  • Get Organization Users
  • Get Ticket Attachments
  • Read Organization
  • Read Ticket
  • Read User
  • Remove User from Organization
  • Search Organizations
  • Search Tickets
  • Search Users
  • Suspend User
  • Update Organization
  • Update Ticket
  • Update User

Ready to get started?

Free Trial

Start your trial to get access to Azuqua and start creating better customer and employee experiences. 

Contact Us

Schedule a 1:1 session with an Azuqua expert.