Do More With SeviceNow

Learn how Azuqua lets you connect ServiceNow to hundreds of applications, making it easy to create powerful automations across your organization.

How Azuqua Extends ServiceNow

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Streamline Customer and Employee Experience

Connect people and their applications for a fully integrated customer and employee digital experience.

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Get Work Done Faster

Improve productivity, save time and deliver work faster by automating business critical processes.

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Improve Data Accuracy and Visibility

Eliminate manual re-entry across applications so that data is always accurate and up to date.

Why Azuqua?

Azuqua helps people integrate their business critical applications and create custom automations without any code or specialized skills.

What used to take months of custom development and large IT budgets can now be accomplished in days and for a fraction of the cost.

With Azuqua’s intuitive, powerful and reliable fully-managed platform, anyone can connect their apps and automate their work.

Common Use Cases

Sync Salesforce Cases with ServiceNow Incidents

Keep your sales and IT teams up to day by syncing Salesforce Cases and ServiceNow incidents. When a Salesforce Case is created, automatically create an incident in ServiceNow. To keep everyone on task, send a notification via Slack to the incident owner so they can get started. 

Connect IT and Project Management 

Automatically create projects in your project management solution (e.g. Workfront, Smartsheet, Asana, JIRA, Trello, etc.) based on ServiceNow incidents and a customizable set of routing rules. When the project reaches predefined milestones, update the ServiceNow ticket as appropriate and notify any relevant parties.

 

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Show Customers Real Results

Automatically route incoming bug tickets to Jira and trigger alerts based on urgency. When an incident is created in ServiceNow or Zendesk, create a new ticket in Jira and sync incident data to keep engineering teams informed.

Comprehensive Connectors to Hundreds of Applications

Ready to get started?

Dive right in

You know your process and you're ready to start building. Start your trial to get access to Azuqua and start creating better experiences. 

Learn from the experts

Integrations can be tricky. That's why we offer 1:1 sessions with Azuqua experts to give you some pointers on how to build powerful automations. 

What else can you do with ServiceNow?

Events

Below are the ServiceNow events that can kick off an automated workflow:

Actions

Below are the ServiceNow actions that can be completed in an automated workflow: 

  • New Change Request
    Start a FLO when a new change request is created
  • New Custom Record
    Start a FLO when there is a new record in a custom table
  • New Incident
    Start a FLO when a new incident is created
  • New Request
    Start a FLO when a new request is created
  • New Task
    Start a FLO when a new task is created
  • New Ticket
    Start a FLO when a new ticket is created
  • Updated Change Request
    Start a FLO when a change request is updated
  • Updated Custom Record
    Start a FLO when a record in a custom table is updated
  • Updated Incident
    Start a FLO when an incident is updated
  • Updated Request
    Start a FLO when a request is updated
  • Updated Task
    Start a FLO when a task is updated
  • Updated Ticket
    Start a FLO when a ticket is updated
  • Create Change Request
    Create a new change request
  • Create Custom Record
    Create a new record in a custom table
  • Create Incident
    Create a new incident
  • Download Attachment
    Download an attachment from a table
  • Read Change Request
    Get all the information about an existing change request
  • Read Company
    Get all the information about an existing company
  • Read Custom Record
    Get all the information about an existing record in a custom table
  • Read Group
    Get all the information about an existing group
  • Read Incident
    Get all the information about an existing incident
  • Read User
    Get all the information about an existing user
  • Search Change Requests
    Search for an existing change request matching specified information
  • Search Companies
    Search for an existing company matching specified information
  • Search Custom Records
    Search for an existing record in a custom table matching specified information
  • Search Groups
    Search for an existing group or groups matching specified information
  • Search Incidents
    Search for an existing incident or incidents matching specified information
  • Search Users
    Search for an existing user matching specified information
  • Update Change Request
    Update an existing change request
  • Update Custom Record
    Update an existing record in a custom table
  • Update Incident
    Update an existing incident
  • Upload Attachment
    Upload an attachment to ServiceNow