Azuqua helps people integrate their SaaS applications and create powerful automations so they can deliver better experiences for their customers and eliminate manual work for their employees.

Overview

Sometimes support tickets require robust work management functionality. But the handoff and synchronization between support and project management tools  is a time-consuming and error-prone process. 

Ticket Accelerator connects support platforms like Zendesk, Freshdesk, and ServiceNow to project management tools like Wrike, Smartsheet, and Mavenlink.

This blueprint eliminates the manual steps of creating projects, copying and pasting data, assigning tasks, and syncing updates when progress is made. 

K

Slower ticket resolution

Disconnected SaaS apps slows down ticket resolutions and creates unecessary roadblocks in the customer journey. 

K

Manual, time-consuming process

Manually updating your SaaS apps is a time-consuming process that distracts delivering value to the customer. 

K

Disconnected teams

Without visibilty into both platforms, neither team has access to the information they need to take action.