So imagine your company wants to implement a new solution. Something like an automated workflow or an internal software architecture integration. Although the company could pay for another company to create and implement it for you, the IT team insists it can be created in-house faster and cheaper. Your company decides to give building it in-house a shot.
Fast forward 12 months and the solution still isn’t done. Or if it is done, it continually needs to be updated and maintained causing much more work for your IT team than ever expected. This isn’t the IT team’s fault, it’s simply the nature of in-house solutions. There is no way to develop them as effectively as companies whose entire purpose is to create these solutions.
Now you’ve wasted time, maybe more than a whole year, and you still don’t have a solution that is reliable, flexible, and scalable. Meanwhile, companies are passing by you because their solutions are able to keep pace with the market while yours isn’t even up and running yet.
But why is this an issue for IT? Shouldn’t it be easier than that?
Continue reading to find out why IT teams aren’t as fast as they think they are.
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Be Confident, But Realistic
IT teams are reluctant to outsource solution development simply because they usually believe that they could do the same development without having to deal with another company. This article’s purpose isn’t to say that they couldn’t actually create a solid version of these solutions if they had all the time in the world, far from it. However, IT teams need to balance managing all the technology in the company, performing maintenance throughout the software architecture, and creating new software products for customers. They just don’t have the capacity to also be creating all of the internal solutions for a company in-house.
IT teams are confident in themselves and their abilities to create solutions. Confidence is generally a good thing, but in this case it ends up being a bit shortsighted. These teams end up ignoring some of the more long-term implications surrounding the development of these solutions.
It boils down to one major concept for IT teams: You’re not as fast as you think you are. Even if you do end up coding something extremely quickly in order to finish the solution, there is no way that the code written will be able to scale, stand up to API updates, or adapt to workflow changes. These longer term maintenance elements of development are never really considered in the initial drafting of these solutions. And if the IT team makes a band-aid solution to quickly fix a problem, don’t be surprised when that band-aid falls off.
What Am I Making Again?
One of the other issues IT teams run into when creating workflow or infrastructure solutions in-house is simply unspecific requirements from whoever is requesting the solution be created. For example, if a health care team wants an automated workflow for their doctors to follow it requires that the IT team understands exactly what the doctors need to do.
What happens when this process is miscommunicated in any way or needs to change halfway through production (both of which happen often)? These in-house solutions will not have the same flexibility and agility as an integration platform, so the IT team’s solution will need to be reworked. This could take months to fix and then you’re waiting even longer to get up and running.
IT teams generally believe in their abilities to develop solutions, which is a good thing. However, it’s important to make sure that doesn’t get in the way of making the solutions that are the best and quickest for the company. The internet age isn’t one where you can wait for months or years to release something that your company needs or customers have been asking for. Solutions need to be built fast and built right.
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